The client offers experienced and reliable tax tracking services with nationwide capabilities. In addition, their comprehensive approach to flood determination provides their customers with unparalleled expertise in this often-complex arena.
Business Challenges
The client aimed to bring the data collection system into modern times, allowing for more efficient data capture and central storage—a missing measure until now. Unfortunately, the lack of centralization caused multiple teams to independently search for duplicate information, which was a huge drain on resources. Additionally, not all manually sourced information was added to the database. The challenges were:
- Lack of central data storage system
- Overlapping research requests created duplicated efforts
- Valuable time and resources were lost
Benefits
- Quick and easy data acquisition for tax tracking from a variety of sources.
- Fast implementation and delivery due to custom scripts and optimized workflows.
- Reduced maintenance costs due to the flexibility of the CDA platform.
- Improved customer satisfaction through faster, more efficient data tracking.
- Flexibility to adapt to changing operational needs.
PreludeSys Solution
PreludeSys developed and implemented a Centralized Data Acquisition (CDA) hub to enable the efficient flow of tax information. An array of extendable frameworks allowed for adaptability, while custom scripts formatted data from external sources into the cloud SQL Server. This increased operational speed at lowered cost points, resulting in improved customer satisfaction. In addition, we constructed optimized ADF pipelines and workflows that shifted logic toward an application layer, thereby reducing overall maintenance costs. The solution included:
- A central hub for taxation services
- Extendable frameworks and custom scripts
- Application layer customization