A Leading Multi-Specialty Practice in the US Utilized Our Services to Optimize Their Medical Billing Processes
About the client
The client is a multi-specialty medical practice providing a wide range of medical services, including primary care, specialty consultations, diagnostic tests, and minor surgical procedures. With a substantial patient base, the clinic has been facing challenges in its medical billing processes.
- The client frequently received denials and rejections from insurance companies due to coding errors and incomplete claim information, leading to delayed payments.
- Many claims were not processed promptly, leading to delayed payments and a negative impact on the clinic’s cash flow.
- The client’s billing team struggled to keep up with the growing backlog of unprocessed claims, leading to operational inefficiencies.