Here’s how we zeroed down on downtime for a leading insurance company
About the client
The client is a leading Title Insurance Company that facilitates and streamlines real estate transactions by providing comprehensive title insurance protection and professional settlement services. With experience dating back to 1889, the company offers its services through direct operations and a network of qualified agents across the United States as well as internationally.
- To serve their customers better, a solution was developed by the client to enable easy access to important information like property address, city, state, and information about property owners.
- Over the years, the firm accumulated a tremendous volume of data. To manage the sheer volume of data on their systems they had to make constant hardware and storage upgrades. This resulted in data silos and frequent downtimes. There was a strong need for automating business processes.