Customer Success Executive

Technical Skills:

 Salesforce functional knowledge, Jira, Scrum, CRM, Microsoft tools,

Responsibilities:

• Work along with Customer Success Manager during requirement collection, solution design testing and deployment phases of the project.
• Aid Customer Success Manager in preparing the list of project tasks
  Follow through with the delivery for completion of those tasks.
• Partner with internal stakeholders to align account activities with the customer’s business case.
• Take care of administrative activities performed by the CSM.
• Develop an ongoing successful relationship with customer stakeholders.
• Keep the system up to date with all account related activities.
• Work closely with the Customer Success Manager (CSM).